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CPR Certification and CPR Training FAQ

Frequently Asked Questions for: Individual Students | Business Groups

Individual Students

Will my school/employer recognize your certification?

Yes. All certifications through CPR Works of greensboro are through the American Heart Association. This is the most widely recognized CPR certification across the United States.

I am a nursing/dental or medical student, what certification do I need?

You need to take the BLS Providers Course (either classroom course, or the "online course with skills checks”).

If I take the course online will my employer accept it?

Yes, as long as you complete the required skills check also. You will receive the same certification card as anyone who takes the full course in person. There is no mention of "online course” on your completion eCard.

Is a book required and if so, how do I get it?

The AHA recommends that you have a Providers Manual in class with you. If you choose this option, there will be options for you to add a Manual when you register.

Will I need a book for online courses?

No. Online courses do not require any extra materials.

I’m not in healthcare but I want to learn CPR what course should I take?

The Heartsaver CPR course covers CPR basics and meets the needs of non-healthcare providers (this option is great for personal trainers, teachers, construction workers, parents, and anyone else who wants to learn these life-saving techniques).

How long does certification last?

CPR certifications through the American Heart Association are valid for 2 full years.

I completed my online course. How do I schedule my skills check off?

If you purchase you course through CPR Works you will schedule your skills at the time you register here:

How long do I have to complete my skills check off after I finish my online course?

You have 60 day to complete your skills session.

Do I have to pay separate for skills check off?

No. Skills check off is included in your course price. If you purchase your course outside of CPR Works and want just a skills check it will be $40.00 for your individual appointment.

What do I have to do at check off?

Your online course will inform you of the skills you’ll need to perform at your skills check off session.

I’ve never had a CPR class. Is it okay to take the online course?

If you’ve never had a hands-on CPR course it is recommended that you enroll in a hands on course rather than online. You need hands on practice.

Do all courses require a skills check off session?

No. Some courses do not require skills check off. Refer to the online course page for detailed information.

Will I receive continuing education credits for taking an online course?

Yes. Some online courses issue continuing education credits. Refer to the online course page for detailed information.

I lost my certification card. What do I do?

If your card was issued by CPR Works of greensboro, we will have you in our data base. We can issue a replacement card for a nominal fee. You can request a replacement card here:

I lost my online course completion certificate. What do I do?

You should be able to log back in to the "My Online” AHA Network and re-print your online completion certificate.

I registered for a class and can not attend. What do I do?

You may reschedule your class within 30 days or request a 50% refund for a complete cancellation.

I registered for my skills check off session but I can not attend. What do I do?

You may reschedule at any time as long as you complete your skills check off within 60 days of completing your online course.

Are your certifications OSHA approved?

Yes. American Heart Association Certifications meet or exceed OSHA standards.

Business groups:

Can CPR works manage educational requirements for any sized business?

Yes. We can customize an online educational plan for your employees. We are capable of planning, implementing and monitoring your needs from start to finish.

How do we as a business keep track and ensure we are meeting OSHA requirements?

We do it for you.

How do we keep track of employee certifications?

CPR Works is now issuing AHA eCards. These electronic cards are extremely convenient because they can be accessed at any time by the student. We also send reminders to each student about a month before their card is set to expire.

We’re unsure of our training needs/requirements. Can you help?

Yes. When it comes to business we customize every package. Let us meet your needs. You can request a quote here:


What is an eCard?

An AHA eCard is the electronic equivalent of a printed course completion card and can be provided to students as an alternative to a printed card. eCards are valid course completion cards and can be presented to employers as proof of successful completion of an AHA course. Like printed cards, eCards also expire two years from the issue date.

Is there a way employers or schools can verify the authenticity of an AHA eCard?

Yes, employers and schools may verify that an AHA eCard is authentic by entering the card information at

Are AHA eCards secure?

AHA eCards are more secure than printed cards. A three-point verification by the TCC, Instructor and student, is required to issue and claim eCards. eCard information is populated electronically by the TCC or Instructor and can only be altered by the TCC or AHA Customer Service by using AHA’s My Cards™. eCards can be easily verified by employers at to prove issuance by a valid TC and Instructor aligned with that TC.

Can an eCard be Printed?

Yes. An AHA eCard can be printed by the student.

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