FAQs2023-07-06T15:05:36+00:00

FAQs

FAQs

I’ve never had a CPR class. Is it okay to take the online course?2022-11-20T22:34:15+00:00

If you’ve never had a hands-on CPR course it is recommended that you enroll in a hands on course rather than online. You need hands on practice.

What do I have to do at check off?2022-11-20T22:35:05+00:00

Your online course will inform you of the skills you’ll need to perform at your skills check off session.

How long do I have to complete my skills check off after I finish my online course?2022-11-20T22:35:13+00:00

You have 60 day to complete your skills session.

I completed my online course. How do I schedule my skills check off?2022-11-20T22:35:21+00:00

If you purchase you course through CPR Works you will schedule your skills at the time you register HERE.

How long does certification last?2022-11-20T22:35:30+00:00

CPR certifications through the American Heart Association are valid for 2 full years.

I registered for my skills check off session but cannot attend, what do I do?2022-11-20T22:35:37+00:00

You may reschedule at any time as long as you complete your skills check off within 60 days of completing your online course.

I registered for a class but cannot attend, what do I do?2022-11-20T22:35:44+00:00

You may reschedule your class within 30 days or request a 50% refund for a complete cancellation.

I lost my online course completion certificate, what can I do?2022-11-20T22:35:52+00:00

You should be able to log back in to the “My Online” AHA Network and re-print your online completion certificate.

I lost my certification card, what can I do?2022-11-20T22:36:36+00:00

If your card was issued by CPR Works of Wilmington, we will have you in our data base. We can issue a replacement card for a nominal fee. You can request a replacement card HERE.

Will I receive continuing education credits for taking an online course?2022-11-20T22:36:43+00:00

Yes. Some online courses issue continuing education credits. Refer to the online course page for detailed information.

Do all courses require a skills check off session?2022-11-20T22:36:50+00:00

Will I receive continuing education credits for taking an online course?

I am not in healthcare, but I want to learn CPR. What courses should I take?2022-11-20T22:36:57+00:00

The Heartsaver CPR course covers CPR basics and meets the needs of non-healthcare providers (this option is great for personal trainers, teachers, construction workers, parents, and anyone else who wants to learn these life-saving techniques)

Will I need a book for online courses?2022-11-20T22:37:04+00:00

No. Online courses do not require any extra materials.

Is a book required, and how do I get it?2022-11-20T22:37:11+00:00

The AHA recommends that you have a Providers Manual in class with you. If you choose this option, there will be options for you to add a Manual when you register.

If I take a course online, will my employer accept it?2022-11-20T22:37:17+00:00

Yes, as long as you complete the required skills check also. You will receive the same certification card as anyone who takes the full course in person. There is no mention of “online course” on your completion eCard.

I am a nursing/dental or medical student, what certification do I need?2022-11-20T22:37:25+00:00

You need to take the BLS Providers Course (either classroom course, or the “online course with skills checks”)

Will my school/employer recognize your certification?2022-11-20T22:37:32+00:00

Yes. All certifications through CPR Works of Wilmington are through the American Heart Association. This is the most widely recognized CPR certification across the United States.

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